LENGTH: 60 Minutes
Are you spending your time on too many corrective actions without realizing any appreciable benefit? Do co-workers express their frustration over the time they're wasting on the meaningless corrective action paper shuffle? Have they gotten to the point of simply ignoring corrective action requests?
Many organizations have clogged their corrective action pipeline with volumes of requests that relate to issues representing little or no risk to the organization. The result is the degradation of a crucial problem solving process that should generate substantial and verifiable improvements and the alienation of those best equipped to address problems.
What You Will Learn
How do we decide when to initiate corrective action? This webinar will focus on bringing definition and control to this decision-making process. We'll cover:
- Preliminary evaluation
- Problem identification
- Risk assessment
- Alternatives to corrective actions
Viewers of the On-Demand webinar get:
- Unlimited viewing of the webinar for one full year, including any updated versions
Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is an active member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also a RABQSA-certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ.
Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook, Root Cause Analysis: Basic Tools and Techniques, Document Control, and Managing Supplier-Related Processes. She is a regular columnist for The Auditor newsletter and is the author of numerous articles.
HOW DOES THIS ALL WORK?
After you register for this live webinar, you will receive a confirmation e-mail containing a PDF file, which contains a link to view the session and other information. You will also receive an e-mail with a link to access the webinar.
We are so confident that you will find this webinar valuable that we offer a 100% money-back guarantee, making this a risk-free investment. If you are dissatisfied with the webinar, just let us know by phone or e-mail within 24 hours of the conclusion of the webinar for viewers of the live webinar and within 24 hours of your purchase of the On-Demand webinar and we will issue you a full refund.