Russell T. Westcott is president of R.T. Westcott & Associates, a consulting firm that assists clients with strategic planning, the ISO 9001/9004 quality management system implementation and registration process, the application of lean manufacturing and benchmarking as well as qualifying under Baldrige-type criteria. He's a fellow of the American Society for Quality and an ASQ Certified Quality Manager. Westcott serves on several committees of ASQ's Quality Management Division.