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Procedures: Adding Value to Your QMS


Product Description


  • On-Demand
LENGTH: 90 Minutes
ISO 9001:2015 no longer prescribes when documented information (e.g., documented procedures) is needed. This raises the questions: When do organizations write documented information and how can processes be audited without documented information in place?
This webinar will provide an overview of the ongoing reduction of prescriptive requirements for documented information through each revision. It will help you determine when documented information is required in your organization and present different methods for delivering this information.
It will focus on establishing documented information that adds value while reducing the potential for audit traps. It will walk through the steps of writing documented procedures. After this webinar, organizations should have the basic skills to understand when documented information is needed and changes that can be incorporated into the quality management system to add value.
Discussion will be held on how to audit with minimal documented information to avoid auditability driving documentation.
This webinar will discuss documented information and procedure writing that can be applied to any organization. 
It will include:
  • An overview of the transition of documented information requirements in ISO 9001
  • Determining when documented information is needed
  • Formats for delivering documented information (including procedures)
  • Deviating and integrating change into documented information
  • Auditing with minimal documentation
Viewers of the On-Demand webinar get:
  • Unlimited viewing of the webinar
All viewers receive our exclusive money-back guarantee.


Lorri Hunt is an active member of the U.S. Technical Advisory Group to ISO Technical Committee 176. She currently serves in the key position of chair of Task Group 9001/4, the United States group responsible for developing consensus positions related to ISO 9001 and 9004. Recognized internationally as someone who gets the job done, she has held several international positions on ISO/TC 176. Most recently she was appointed as the Deputy Task Group Leader to the current amendment to ISO 9001.

Lorri frequently contributes to quality publications and journals and was is the co-author of The Insiders' Guide to ISO 9001. She is a frequent speaker at conferences.

After you register for this webinar, you will receive a confirmation e-mail containing a PDF file, which contains a link to view the session and other information. You will also receive an e-mail with a link to access the webinar.
We are so confident that you will find this webinar valuable that we offer a 100% money-back guarantee, making this a risk-free investment. If you are dissatisfied with the webinar, just let us know by phone or e-mail within 24 hours of the conclusion of the webinar for viewers of the live webinar and within 24 hours of your purchase of the On-Demand webinar and we will issue you a full refund.
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