This 2-day course is beneficial for anyone in a management, professional, or technical position who wants to achieve maximum benefits from internal or supplier audits.

Dennis Arter is the author of the book that inspired this course, and he’s known in the quality industry as “The Audit Guy.” Dennis will lead you through his course as though you have no previous knowledge of auditing—you’ll gain maximum results without a requirement for previous knowledge.

A key benefit of this course is that it’s designed so that your auditing lessons are applicable to any management system(s) that your organization employs, including ISO 9001, FDA, military, automotive and more.

Dennis will take you, step by step, through the process of an effective quality audit. Following lecture segments, you’ll break into team workshops so you’ll have an opportunity to practice the techniques just presented. In addition, you’ll be given a simulated internal audit example that will serve as a memorable case study you can recall later as a reference.

Upon completion of this course, you’ll understand the key differences between inspection, compliance, and performance audits. You’ll leave this course with knowledge and information that will take you beyond typical third-party registration auditing to emphasize the benefits to the organization.

Seven Reasons You Should Attend—You'll Learn to:

1. Achieve maximum benefits from internal or supplier audits—even if you have no prior auditing experience.
2. Implement the 9 steps you should follow to prepare for an effective audit.
3. Discover the key differences between inspection, compliance, and performance audits.
4. Optimize quality audits for any management system used by your organization— not just ISO 9001:2000.
5. Uncover ways for a performance audit to deliver value-added benefits to your organization.
6. Exceed the goal of meeting standards requirements.
7. Move beyond auditing for compliance’s sake: Use audit results to improve your business practices.

Introduction
• Logistics
• Audit defined
• Audit boss

Preparation Phase
• Purpose
• Scope
• Team
• Authority
• Audit criteria
• Audit plan
• Notification
• Checklists

Desk Audit Workshop

Performance Phase
• Opening meeting
• Tracing
• Interview methods
• Perceptions
• Team meetings
• Daily briefings

Audit by the Participants

Report
• Definitions
• Data analysis
• Findings
• Exit meeting
• Recommendations
• Written report
• Report distribution

Workshop on Finding

Closure Phase
• Remedial action
• Corrective action
• Tracking and closure
• Audit records

• Quality professionals
• Managers and supervisors
• Compliance managers
• Team-leaders
• Internal auditors
• Third-party auditors
• Operations professionals
  

Dennis Arter, is a quality consultant and trainer well-known in the quality arena as “the Audit Guy.” Since 1988, Dennis has presented his auditing instruction worldwide to more than 8,000 people from various industries and organizations of all sizes.

Dennis is an ASQ-Certified Quality Auditor and also a fellow in the American Society for Quality, former board member, and active member in the customer-supplier division. Dennis is a licensed mechanical engineer with a degree in biochemistry from the University of Illinois.

In addition to his best-selling books and magazine articles on auditing and ISO 9001, Dennis Arter wrote Quality Audits for Improved Performance, which has sold more than 40,000 copies.

• All course materials
• 25% off all Paton Professional materials purchased at the event
• Lunch
• Plus, you'll save $100 per attendee when two or more people from your organization attend.

Travel/Accommodations
All participants are responsible for making their own travel arrangements. Note: hotels in large cities can experience sold-out periods throughout the year. Participants needing rooms are urged to secure hotel space as soon as possible.

Paton Professional is not responsible for nonrefundable airline tickets, airfare penalties or travel charges incurred by a participant in these courses.

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