Are you preparing for an external audit? To be fully prepared, don’t forget to give your employees training on what to expect and how to interact with external auditors!

Almost all organizations find themselves in competitive situations. If your organization can demonstrate to an outside professional that it has a consistent and competent quality management system, your customers will respond positively. Your employees can help make that happen!

This easy-to-understand, 22-minute video makes an external audit less threatening. It explains how an external audit can be an opportunity for each employee to help make his or her organization more efficient and competitive.

The video is presented in a straightforward, no-nonsense manner by Jack West and Charlie Cianfrani who have been training auditors and conducting audits for many years. Jack is the chair of the U.S. Technical Advisory Group and the lead U.S. delegate to ISO/TC 176, the committee that developed the ISO 9000 family of standards. Charlie is a U.S. expert delegate to ISO/TC 176 within the working group that wrote ISO 9001/4:2000.

The accompanying Learning Guide includes the text of what’s on the video, key points, space to jot down notes and a “test” to evaluate how well the viewer has learned the material (an ideal handout to viewers of the video). Extra Learning Guides are available.

This video training program is brand new and ready-to-ship. It will help prepare your employees so that an external audit is not viewed with apprehension, but rather as an opportunity to demonstrate how good your organization really is.

CONTENTS
Sections of Video and Learning Guide

The Learning Guide Allows the Viewer to:

Additional Learning Guides:
$10.00 each
36 pages

 

 

Quantity discounts are available. Call for more information This package is available in VHS and DVD formats. Please select your preferred format below.

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