The ISO 9001:2000 standard requires top management to actively participate in their organization's quality management system by developing and implementing quality objectives and periodically evaluating the health of the system.

If your organization is currently registered or plans to be registered to ISO 9001:2000, this book is a must-read. Be sure to order a copy for each member of your management team.

Inside you'll find:

• Management responsibility overview
  
• Management commitment
  
• Management representative
  
• Quality policies, planning, and objectives
  
• Management Review
  
• Utilizing customer feedback
  
• Continual improvement and management responsibility
  
• Answers to commonly asked questions
  
• And much more!
  

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