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LIVE WEBINAR
DATES & TIMES
Friday, October 24, at 1:00 p.m. EDT | 10:00 a.m. PDT
Please check your time zone for the correct local time.
LENGTH
90 minutes
PRICE
$199
SUMMARY
Is your organization struggling with procedure writing? Do you have existing procedures but employees seldom follow them? This webinar is designed to provide attendees with methods for writing procedures that will document the way business is conducted while meeting ISO 9001 requirements. It reviews best business practices with a focus on simplicity to help organizations reduce the potential of audit traps. It also gives tips on how to make existing procedures more effective. After this webinar, organizations should have the basic skills to begin documenting their management system. This webinar will discuss procedure writing that can be applied to any organization: It will include:
DETAILED COURSE AGENDA
During this 90-minute webinar, you'll learn:
1. Requirements for Controlling Procedures
2. Options for Documenting a Quality Management System (Hierarchy/Architecture)
3. Procedure Formats
4. Procedure Owners are the Gatekeepers of our Quality Management Systems
5. Common Problems with an Established Procedures System
6. Reasons to Evaluate Your Procedure System
7. Writing Procedures
8. Exercise
9. When do you Write Procedures?
10. Getting Started
11. How Much Detail?
12. Signs of a Complex Document
13. Word Choices
14. Good Questions to Ask when Developing a Procedure 15. Verifying Procedures
16. Process Validation
17. Provide Training
18. Integrating Change
In all of these scenarios it is important to remember the following:
19. Integrating the Change
20. Deviating from Procedures
21. Identifying Gaps to Procedures
BONUS
Get your specific questions answered in a live Q&A session during the webinar. PRESENTER
Lorri Hunt has more than 13 years of experience in implementing quality management systems in diverse organizations. While employed by Honeywell, she assisted many subsidiaries within the corporation and the Department of Energy, National Nuclear Security Administration with ISO 9001 implementation. She has also worked with small organizations through the New Mexico 9000 program. Through this program she has provided training and coached over 100 organizations on ISO 9001 tools, techniques, and methods that will sustain their organization after the engagement is complete. Lorri Hunt is an active member of the U. S. Technical Advisory Group to ISO Technical Committee 176. She currently serves in the key position of Chair of Task Group 9001/4, the United States group responsible for developing consensus positions related to ISO 9001 and 9004. Recognized internationally as someone who gets the job done, she has held several international positions on ISO TC176. Most recently she was appointed as the Deputy Task Group Leader to the current amendment to ISO 9001. Lorri frequently contributes to quality publications and journals and was a contributing author to the ISO 9000:2000 Handbook. She is a frequent speaker at conferences. Lorri is most often recognized for using her 10 years of experience to assist organizations in implementing ISO 9001:2000 using a common sense approach. She is the president of Lorri Hunt and Associates Inc.. HOW DOES THIS ALL WORK?
After you register for the Webinar, you will receive a confirmation e-mail. It will contain a Web link to access the visual portion of the event through your Web browser. It will also contain an a phone number and access code that you will use to hear the audio portion of the event. PRICING
We are so confident that you will find this webinar valuable that we offer a 100% money back guarantee, making this a risk-free investment. If you are dissatisfied with the webinar, just let us know by phone or e-mail within 24 hours of the conclusion of the webinar, and we will issue you a full refund. PLEASE NOTE: Participation in this webinar is just $199 per site and allows access to ONE Internet connection and ONE phone line.
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