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Quality Audits for Improved Performance

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This book is an excellent reference for learning and applying basic quality auditing principles. Examples and checklists throughout the book help make this one of the best single-source reference guides. Quality practitioners, registrars, and those preparing for certification exams will find this book to be a useful tool. The new edition expands on established techniques and addresses both internal and supplier auditing as it relates to any quality management system, including ISO 9001, GMP, automotive, and others.

This book is a great resource for the ASQ Certified Quality Auditor, Certified Quality Engineer, Certified Software Quality Engineer, and the Certified Quality Technicians exam.

Contents
  • Brief History of Auditing
  • What Is an Audit?
  • General Model of Auditing
  • Management Principles
  • Audit Program Manager
  • Phases of the Audit Process
  • Audit Plan
  • Reporting
  • Remedial Action
  • Corrective Action
  • Close Out
About the author
Dennis Arter, is a quality consultant and trainer well-known in the quality arena as “the Audit Guy.” Since 1988, Dennis has presented his auditing instruction worldwide to more than 8,000 people from various industries and organizations of all sizes.

Dennis is an ASQ-Certified Quality Auditor and also a fellow in the American Society for Quality, former board member, and active member in the customer-supplier division. Dennis is a licensed mechanical engineer with a degree in biochemistry from the University of Illinois.

Details
152 pages
6 x 9. Softcover

Price: $47.25


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