This thought-provoking story illustrates what ought to occur with major change in an organization. But reality rarely follows theory, especially when factoring in organizational culture. Research suggests that the majority of change programs are tweaked beyond recognition, and most are abandoned within two years. The primary reason? Purely cultural!

In this book you will discover that people have within them a highly efficient "here and now" engine which motivates them to act. The manager's job is to hold a mirror before employees and ask them to observe themselves. Do their actions accomplish the desired results? If not, what can be done?

As the fictional company, TPT, tries to solve a complex problem with Quality Management and Six Sigma tools, the effects of organizational culture – including issues of politics and leadership – intervene. Readers will have much to identify with as TPT seeks to resolve the problem that is vital to its economic survival.

Quality and Six Sigma from the Inside Out is the first book to provide a specific management theory that forms a foundation for an integrated implementation of Quality Management and Six Sigma. The book is a must read for employees in organizations with continual improvement initiatives, Quality Management or Six Sigma programs – whether newly implemented or firmly established.

Details
Weight	0.50 lbs
ISBN:	N/A
Pages:	174; softcover