The ISO/TS 16949 Implementation Guide’s key message is the need obtain value from your organization’s implementation of ISO/TS 16949:2002. Either directly or indirectly, ISO/TS 16949:2002 will have a profound effect on the automobile industry in this decade. In today’s automotive industry, the criteria of consistent satisfaction of customer expectations as the basis for setting of strategy and objectives, the improvement of processes worldwide, and the measurement and overall improvement in strategic areas are critical to an organization’s survival. All of these issues are also critical to ISO/TS 16949:2002 implementation. In a clear and readable fashion, Chad Kymal details how to implement ISO/TS 16949:2002 to provide the most value, explaining how ISO/TS 16949:2002 implementation can, and should, be viewed as an improvement opportunity.

Contents
• History of Automotive Quality Requirements
• Introduction to ISO/TS 16949:2002
• Becoming Process Focused
• Becoming Customer Focused
• Design and Development, and Purchasing
• Resources and Communication
• Control, Measure, and Analyze
• Customer-Specific Requirements, IAOB, and IATF
• Documenting ISO/TS 16949:2002
• Transitioning from QS-9000 to ISO/TS 16949

Expert Advice
Chad Kymal is a widely sought after international trainer and consultant whose broad experience includes TQM, setup reduction, technology assessment and inventory analysis, statistical process control, and quality function deployment. He has served on the Malcolm Baldrige National Quality Award board of examiners and is an RAB-certified lead auditor. He is also the author of How to Audit ISO 9001:2000, also available from Paton Professional.

 

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