The ISO 9001:2008 standard requires top management to actively participate in their organization's quality management system by developing and implementing quality objectives and periodically evaluating the health of the system.
If your organization is currently registered or plans to be registered to ISO 9001:2008, this book is a must-read. Be sure to order a copy for each member of your management team.
Inside you'll find information on:
- Management responsibility overview
- Management commitment
- Management representative
- Quality policies, planning, and objectives
- Management Review
- Utilizing customer feedback
- Continual improvement and management responsibility
- Answers to commonly asked questions
- And much more!
Expert Advice
Authors Jeanne Ketola and Kathy Roberts have been actively involved in the U.S. TAG to ISO TC 176, the body responsible for updating the ISO 9001 standard. They present a unique inside view of the standard and cut right to the heart of the changes that matter most.
| Weight | 0.50 lbs |
| ISBN: | 978-1-932828-28-3 |
| Pages: | 98 (softcover) |
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