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ON-DEMAND
WEBINAR Access Anytime! Access the recorded version of this webinar anytime from any computer. Attend when it's most convenient for you. You can access the webinar as often as you like from any location for ONE FULL YEAR from the date of registration. You will also be able to download a PDF of the course materials. LENGTH One hour PRICE $199 SUMMARY Is
your organization struggling with procedure writing? Do you have
existing procedures but employees seldom follow them? This webinar is
designed to provide attendees with methods for writing procedures that
will document the way business is conducted while meeting ISO 9001
requirements. It reviews best business practices with a focus on
simplicity to help organizations reduce the potential of audit traps. It
also gives tips on how to make existing procedures more effective.
After this webinar, organizations should have the basic skills to begin
documenting their management system. This webinar will discuss procedure writing that can be applied to any organization: It will include:
DETAILED COURSE AGENDA During this 90-minute webinar, you'll learn: 1. Requirements for Controlling Procedures
2. Options for Documenting a Quality Management System (Hierarchy/Architecture)
3. Procedure Formats
4. Procedure Owners are the Gatekeepers of our Quality Management Systems
5. Common Problems with an Established Procedures System
6. Reasons to Evaluate Your Procedure System
7. Writing Procedures
8. Exercise 9. When do you Write Procedures?
10. Getting Started
11. How Much Detail?
12. Signs of a Complex Document
13. Word Choices 14. Good Questions to Ask when Developing a Procedure 15. Verifying Procedures
16. Process Validation
17. Provide Training
18. Integrating Change
In all of these scenarios it is important to remember the following:
19. Integrating the Change
20. Deviating from Procedures
21. Identifying Gaps to Procedures
PRESENTER Lorri Hunt has over 13 years of experience in implementing quality management systems in diverse organizations. While employed by Honeywell, she assisted many subsidiaries within the corporation and the Department of Energy, National Nuclear Security Administration with ISO 9001 implementation. She has also worked with small organizations through the New Mexico 9000 program. Through this program she has provided training and coached over 100 organizations on ISO 9001 tools, techniques, and methods that will sustain their organization after the engagement is complete. Lorri Hunt is an active member of the U. S. Technical Advisory Group to ISO Technical Committee 176. She currently serves in the key position of Chair of Task Group 9001/4, the United States group responsible for developing consensus positions related to ISO 9001 and 9004. Recognized internationally as someone who gets the job done, she has held several international positions on ISO TC176. Most recently she was appointed as the Deputy Task Group Leader to the current amendment to ISO 9001. Lorri frequently contributes to quality publications and journals and was a contributing author to the ISO 9000:2000 Handbook. She is a frequent speaker at conferences. Lorri is most often recognized for using her 10 years of experience to assist organizations in implementing ISO 9001:2000 using a common sense approach. She is the president of Lorri Hunt and Associates Inc. HOW DOES THIS ALL WORK? After you register for the webinar, you will receive a confirmation e-mail. It will contain a link to access the recorded webinar through your Web browser. The e-mail will also contain a link to the course materials. You can access the recorded webinar for one full year from the date of your registration. You will need the link that will be e-mailed to you each time you wish to access the webinar. PLEASE NOTE: The link to access the webinar will be e-mailed to you immediately after you register. If you do not receive the link, please check your spam or junk mail folder. Price: $199.00 |
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