ISO 9001 as a Change Management Tool
ISO 9001 as a Change Management Tool

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ON-DEMAND WEBINAR
Access Anytime!

Access the recorded version of this webinar anytime from any computer. Attend when it's most convenient for you. You can access the webinar as often as you like from any location for ONE FULL YEAR from the date of registration. You will also be able to download a PDF of the course materials.

 
LENGTH
One hour
 
 
PRICE
$199
 
 
SUMMARY
Organizations operate in an ever-changing environment – changes to customer needs, management, resources, staff, technology, and many other things. These changing priorities and reduced budgets can affect the success of an organization.

In today’s economic environment, organizations find themselves challenged with balancing the needs of the business while maintaining a quality management system (QMS) that adds value to the organization. Financial times are tough and many organizations often see quality as an overhead activity that can be downsized.

This one-hour webinar will focus on how to use ISO 9001 Clause 5.4.2 to manage the changes an organization makes. It will also review the requirements that organizations struggle with during business change.

It will include discussions on:
  • Clause 5.4.2, Quality Management System Planning
  • Clause 5.6, Management Review
  • Clause 6.2.2, Competence, Awareness, and Training
  • Clause 7.3, Design and Development
  • Clause 8.2.2, Internal Audits
  • Clause 8.5.2, Corrective Action

DETAILED COURSE OUTLINE
  1. Quality Management Principles
    1. Framework for Change
  2. ISO 9001 Requirements for Managing Change
    1. What it Is vs. What it is Not
  3. Changes and Challenges they Bring
    1. New Management/Leadership
    2. Lack of Management Commitment
    3. Layoffs/temporary employees
    4. Employee Commitment to Quality Management System
    5. Consolidation of Multi-Sites
    6. Adapting Business to New Situations
    7. Issues with Suppliers/Outsourcing
    8. Relocation
    9. New Product/Changed Requirements
  4. Turning Challenge into Opportunity
    1. Change as an opportunity to improve
    2. Managing the fear of change in a certified quality management system
  5. Summary
 
PRESENTER

 

Lorri Hunt has over 13 years of experience in implementing quality management systems in diverse organizations. While employed by Honeywell, she assisted many subsidiaries within the corporation and the Department of Energy, National Nuclear Security Administration with ISO 9001 implementation. She has also worked with small organizations through the New Mexico 9000 program. Through this program she has provided training and coached over 100 organizations on ISO 9001 tools, techniques, and methods that will sustain their organization after the engagement is complete.

Lorri Hunt is an active member of the U. S. Technical Advisory Group to ISO Technical Committee 176. She currently serves in the key position of Chair of Task Group 9001/4, the United States group responsible for developing consensus positions related to ISO 9001 and 9004. Recognized internationally as someone who gets the job done, she has held several international positions on ISO TC176. Most recently she was appointed as the Deputy Task Group Leader to the current amendment to ISO 9001.

Lorri frequently contributes to quality publications and journals and was a contributing author to the ISO 9000:2000 Handbook. She is a frequent speaker at conferences.

Lorri is most often recognized for using her 10 years of experience to assist organizations in implementing ISO 9001:2000 using a common sense approach. She is the president of Lorri Hunt and Associates Inc.

 
HOW DOES THIS ALL WORK?
After you register for the webinar, you will receive a confirmation e-mail. It will contain a link to access the recorded webinar through your Web browser. The e-mail will also contain a link to the course materials. You can access the recorded webinar for one full year from the date of your registration. You will need the link that will be e-mailed to you each time you wish to access the webinar.

PLEASE NOTE: The link to access the webinar will be e-mailed to you immediately after you register. If you do not receive the link, please check your spam or junk mail folder.


Price: $199.00 


Quantity:   

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