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ON-DEMAND
WEBINAR Access Anytime! Access the recorded version of this webinar anytime from any computer. Attend when it's most convenient for you. You can access the webinar as often as you like from any location for ONE FULL YEAR from the date of registration. You will also be able to download a PDF of the course materials. LENGTH 1 Hour PRICE $199 SUMMARY Root cause analysis is an essential and often
over-complicated process. Despite the fact that it is the cornerstone
for good corrective actions, the process is often mired in
confusion. The fact is that root cause analysis is a very logical
process that can be broken down into manageable pieces. This makes it
possible for more individuals to participate in the root cause analysis
process. The basic
question to be asked is: What went wrong? Posing this question should
lead to a whole array of possible causes. Organizing this array of
potential sources of a problem, determining what is plausible, and
finding the objective evidence to substantiate conclusions is the
structure of a root cause analysis process. This webinar presents step-by-step instructions that take you through:
PRESENTER Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is vice chair of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also a RABQSA-certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ. As the principal of Robitaille Associates she has helped numerous companies in diverse fields to achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as corrective action, management review, auditing, document control and implementing ISO 9001. Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook, Root Cause Analysis: Basic Tools and Techniques, Document Control and Managing Supplier-Related Processes. She is a regular columnist forThe Auditor newsletter and is the author of numerous articles. HOW DOES THIS ALL WORK? After you register for the webinar, you will receive a confirmation e-mail. It will contain a link to access the recorded webinar through your Web browser. The e-mail will also contain a link to the course materials. You can access the recorded webinar for one full year from the date of your registration. You will need the link that will be e-mailed to you each time you wish to access the webinar. PLEASE NOTE: The link to access the webinar will be e-mailed to you immediately after you register. If you do not receive the link, please check your spam or junk mail folder. Price: $199.00 |
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