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DATE & TIME This webinar has been cancelled. We apologize for any inconvenience this may cause. You can purchase and view the On-Demand version of this webinar at the link below: >>View the On-Demand Webinar Now Please check your time zone for the correct local time. LENGTH 1 Hour PRICE $199 SUMMARY There aren’t too many requirements in ISO 9001:2008 that are more likely to elicit a yawn from management. After all, how complicated can it possibly be? While it’s not terribly complicated, it’s significantly relevant to the effective deployment of a variety of QMS processes – all of which have a direct impact on your ability to serve your customers. Without records, organizations don’t have the information they need for good decision making. They lack the data to analyze trends, to assess risk and to benchmark good practices. They’re also missing the evidence needed for internal audits, root cause analysis, corrective actions and management review – which brings us full cycle to the need for reliable information upon which to base decisions. Finally, in some cases, organizations fail to adequately address customer record retention requirements. WHAT YOU WILL LEARN This webinar will provide hints on record retention practices that will ensure you have the essential records that support investigation and decision making activities. There will be discussion on:
WHO SHOULD ATTEND This webinar will benefit quality managers, production supervisors, process engineers, purchasing personnel, QC inspectors, preventive maintenance program managers, and quality technicians. BONUS Get your specific questions answered in a live Q&A session during the webinar. PRESENTER Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is vice chair of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also a RABQSA certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ. She has helped numerous companies in diverse fields to achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as corrective action, management review, auditing, document control and implementing ISO 9001. Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook, Root Cause Analysis: Basic Tools and Techniques, Document Control and Managing Supplier-Related Processes. She is a regular columnist for The Auditor newsletter and is the author of numerous articles. HOW DOES THIS ALL WORK? After you register for the Webinar, you will receive a confirmation e-mail. It will contain a Web link to access the visual portion of the event through your Web browser.It will also contain an a phone number and access code that you will use to hear the audio portion of the event. Please note that you may incur phone charges. PRICING We are so confident that you will find this webinar valuable that we offer a 100% money back guarantee, making this a risk-free investment. If you are dissatisfied with the webinar, just let us know by phone or e-mail within 24 hours of the conclusion of the webinar, and we will issue you a full refund. PLEASE NOTE: Participation in this webinar is just $199 per site and allows access to ONE Internet connection and ONE phone line. Price: $199.00 |
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