The Five Pillars of Organizational Excellence series includes Process Management Excellence, Project Management Excellence, Change Management Excellence, Knowledge Management Excellence, and Resource Management Excellence. (Click on book title to see detailed information about each book.) The processes discussed in each book are designed to permanently change an organization by fostering a learning culture while maintaining the procedures and structure that ensure optimum performance. Managing all five pillars simultaneously is the key to success.

 

Order all five books at once for only $119.95.

Expert Advice
H. James Harrington, Ph.D., is the chief executive officer of the Harrington Institute. He also serves as chairman of the board for a number of businesses and the U.S. chairman of technologies for Project Management at the University of Quebec, Montreal. He’s recognized as a world leader in applying performance improvement methodologies to business processes.

Harrington is past chairman of the prestigious International Academy for Quality and past president of the American Society for Quality. He’s also an active member of the Global Knowledge Economics Council.

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