Many organizations choose to use a structure for quality manuals based around the ISO 9001 standard. This webinar will review that while this meets the requirements of the standard, this may be going beyond what the actual requirements of the standard demands. Different formats of quality manuals along with pros and cons with each approach will be discussed. The webinar will highlight how a simple approach can meet the intent of the standard and how this will comply with the requirements in Annex SL, the foundation document for ISO 9001.
Topics will include:
DETAILED COURSE AGENDA
a. Provide 2-3 examples to class attendees to evaluate prior to class.
a. Scope of Quality Management Systemb. Details and Justification for any Exclusionsc. Documented Procedures relating to Quality Manuald. Description of the Interaction between the Processes of the Quality Management System3. Determining the Structure of Your Quality Manual
a. Structure of ISO 9001b. Structure of another standardc. Existing structured. All inclusive document of Quality Management System Requirementse. Integrating new requirements into your quality manual.
a. Introductionb. Quality Management System Componentsc. Quality Management System Structured. Each “Shall”e. Scope/Applicationf. Normative references5. Review Examples and Poll Results
a. Why examples did or did not meet the requirements for a Quality Manual
a. Show example from Quality Management System Questionnaireb. Answer Questionc. Incorporate questionnaire results into Quality Manual format
7. Questions and Answers
Lorri Hunt is an active member of the U.S. Technical Advisory Group to ISO Technical Committee 176. She's held several international positions on ISO TC 176 and is currently participating on the working group responsible for the revision to ISO 9001 scheduled for 2015.