- Live: September 24, 2015 @ 1:00 p.m. EDT | 10:00 a.m. PDT.
- On-Demand: Available Anytime!
LENGTH: One Hour
The revision to ISO 9001 is substantial, with a new structure, added and revised requirements and introduction of new terms and concepts.
Many of the most significant changes and enhancements that permeate the entire standard are focused directly at top management and its responsibilities. These include, among others, requirements relating to quality objectives, planning, risk, the role of the management representative and the management review process.
This session will focus on the intent of the requirements and how to achieve conformance in a manner that creates value while enhancing the organization's ability to meet its goals.
What You Will Learn
This one-hour webinar will include:
- Top management’s role
- What's happened to the management representative
- Quality objectives
- Provision of resources
- Context of the organization
- Internal and external factors
- Relevant interested parties
- Addressing risk
- Managing change
- Taking action
- Measuring results
- Management review
Viewers of the LIVE webinar receive:
- Unlimited viewing of the recorded version of this webinar for 30 days
- Certificate of attendance for each PAID participant
- Get your specific questions answered in a live Q&A session during the webinar
Viewers of the On-Demand webinar get:
- Unlimited viewing of the webinar for one full year, including any updated versions
All viewers receive our exclusive money-back guarantee.
Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is an active member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also an Exemplar Global-certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ.
Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook, Root Cause Analysis: Basic Tools and Techniques, Document Control, and Managing Supplier-Related Processes. She is a regular columnist for The Auditor newsletter and is the author of numerous articles.
HOW DOES THIS ALL WORK?
After you register for this webinar, you will receive a confirmation e-mail containing a PDF file, which contains a link to view the session and other information. You will also receive an e-mail with a link to access the webinar.
We are so confident that you will find this webinar valuable that we offer a 100% money-back guarantee, making this a risk-free investment. If you are dissatisfied with the webinar, just let us know by phone or e-mail within 24 hours of the conclusion of the webinar for viewers of the live webinar and within 24 hours of your purchase of the On-Demand webinar and we will issue you a full refund.