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ISO 9001:2015 Clause 4: Context of the Organization Webinar


Product Description

  • On-Demand: Any Time
LENGTH: One hour
Learn ISO 9001:2015's requirements for Clause 4: Context of the Organization and how to successfully implement them
One of the new requirements anticipated in ISO 9001:2015 relates to determining the context of the organization and understanding the needs and expectations of the organization. This along with the scope of the organization and the process approach will establish the foundation for an organization’s quality management system (QMS).
Many of the activities that organizations currently perform can meet the intent of these requirements. The key is understanding the new requirements and how to apply them. It is also anticipated that smaller organizations might struggle with the intent of these requirements and potentially implement non-value added actions in their organizations.
This webinar breaks down the upcoming ISO 9001:2015 requirements in common sense terms that can be applied to any business regardless of its size or the product or service it provides. It will focus on determining who your relevant interested parties are and what changes might be needed to your QMS to meet the revised requirements for process approach.
It will include discussions on:
  • How to leverage existing activities to meet requirements
  • How to determine what your organization really needs to do
  • How to identify internal and external issues (examples)
  • How to determine your relevant interested parties?
  • Application versus exclusions
  • What documented information is necessary to demonstrate compliance
  • New requirements for the process approach
At the conclusion of this course, students will understand the requirements for Clause 4 Context of the Organization in the DIS for ISO 9001:2015 and have information on how to successfully implement them.
Viewers of the On-Demand webinar get:
  • Unlimited viewing of the webinar for one full year, including any updated versions


Lorri Hunt is a U.S. expert to the 2015 revision to ISO 9001. She has served as the international deputy task group leader to ISO 9001:2008. She has been implementing quality management systems in diverse organizations such as Honeywell, the Department of Energy, and small businesses since 1994. She is an Exemplar Global (formerly RABQSA) certified lead auditor.
Lorri frequently contributes to quality publications and journals and is a co-author of The Insiders' Guide to ISO 9001:2008 and Procedure Writing. She is a frequent speaker at conferences all over the world.
After you register for this live webinar, you will receive a confirmation e-mail containing a PDF file, which contains a link to view the session and other information. You will also receive an e-mail with a link to access the webinar.
We are so confident that you will find this webinar valuable that we offer a 100% money-back guarantee, making this a risk-free investment. If you are dissatisfied with the webinar, just let us know by phone or e-mail within 24 hours of the conclusion of the webinar for viewers of the live webinar and within 24 hours of your purchase of the On-Demand webinar and we will issue you a full refund.
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