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Introduction to Root Cause Analysis Video

0.25 LBS
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Product Description

Do you have recurring problems that are costing you time and money? Unresolved problems do more than aggravate. They can increase costs, lower quality, and drive customers away. Plus, quality management processes, such as ISO 9001, require organizations to have a corrective and preventive action process in place. Root cause analysis is integral to the success of any corrective action or problem-solving process.

Unfortunately, root cause analysis is an often maligned, misunderstood, and misapplied process. Instead of viewing root cause analysis as an opportunity for improvement, many see it only as an admission that things have gone wrong. Root cause analysis should be seen as an opportunity, not a chore.

This practical, in-depth video presented by Denise Robitaille offers proven techniques for using root cause analysis in your organization.

  • What root cause analysis is
  • When (and when not) to use root cause analysis
  • Who should participate in the root cause analysis process
  • How to construct a root cause analysis checklist
  • Examples of how a well-run root cause analysis process works
  • And much more!
VIDEO PREVIEW: See "Product Videos" below to watch a preview of this video.



Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is an active member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also a RABQSA-certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ.

As the principal of Robitaille Associates she has helped numerous companies in diverse fields to achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as corrective action, management review, auditing, document control and implementing ISO 9001.

Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook, Root Cause Analysis: Basic Tools and Techniques, Document Control, and Managing Supplier-Related Processes. She is a regular columnist for The Auditor newsletter and is the author of numerous articles.
Running time: 76 minutes
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Product Videos

Paton Professional Video Training Promo - Root Cause Analysis with Denise Robitaille (06:41)
One of the great things about doing educational videos is finding out just how many things out there it's possible to be educated in. This video is one of the promos for a series we did with Paton Professional, a publishing company in Chico California that specializes in quality management... everything from ISO-9001, lean management, customer focused systems, process management... you get the idea. Or if you don't, don't worry. It's all Greek to most. And that's our point. RocketSpots.tv ( http://www.rocketspots.tv ) can create vivid, impactful educational materials targeted specifically for your audience, no matter how specialized and specific. These videos star Denise Robitaille, a rock star in the ISO 9000 You can trek over to their site ( http://www.patonprofessional.com/s-11-robitaille-denise.aspx ) to check out her stuff and purchase if you'd like. Contact us, and we can put our Emmy Award and Telly Award winning skills to work for you. Our Main Site: http://www.RocketSpots.tv Facebook: http://www.facebook.com/RocketSpotsTV Twitter: https://twitter.com/#!/rocketspots Linked In: http://www.linkedin.com/in/christopherallansmith Some of the terms which might help you find this video again in your searching: ISO 9001, Denise Robitaille, RocketSpots.tv, Rocket Spots, Chico Video Production, Educational videos, training videos, instructional videos, Paton Professional, Corrective Action, Management Review, Root Cause Analysis, Preventative Action, Emmy Award Winning, ISO 9000, Internal Auditing, Corporate governance, six sigma, process improvement, quality management, Christopher Allan Smith, ISO 9001:2008, ISO9004:2009, Standards, tv commercials, business promo video, promotional video
  • Paton Professional Video Training Promo - Root Cause Analysis with Denise Robitaille
    One of the great things about doing educational videos is find...

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