Management review is an essential link between top management and organizational improvement. It should be a process for assessing the status, effectiveness, and continued suitability of the organization’s quality management system. It’s also the decision-making process allowing for the allocation of resources and authorization of action items for improvement.
Unfortunately, many organizations fail to effectively utilize their management review process to manage their quality management systems. It’s not a passive rehash of what happened in the past. Effective management review is an active, dynamic, planned activity that drives organizational improvement.
This practical, in-depth video presented by Denise Robitaille offers proven techniques for making the most of management review in your organization. You’ll learn how to analyze data, assess results, adjust objectives, plan for further improvement, and allocate resources.
- Making it relevant to management
- What you will review
- Establishing the objectives
- Planning the review
- Output of review
- And much more!
VIDEO PREVIEW: See "Product Videos" below to watch a preview of this video.
Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is an active member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also a RABQSA-certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ.
As the principal of Robitaille Associates she has helped numerous companies in diverse fields to achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as corrective action, management review, auditing, document control and implementing ISO 9001.
Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook, Root Cause Analysis: Basic Tools and Techniques, Document Control, and Managing Supplier-Related Processes. She is a regular columnist for The Auditor newsletter and is the author of numerous articles.
DVD FORMAT ONLY
Running time: 61 minutes
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