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Handling Risk: The Essence of Preventive Action Webinar


Product Description

  • On-Demand: Any Time.

LENGTH: 60 Minutes

Risk is what preventive action is all about. Preventive action is a QMS requirement that has long been misunderstood and often poorly applied. Clause 6.1 of the draft of the next version of the ISO 9001 standard is titled: Actions to address risks and opportunities. This is the essence of the intent of the preventive action requirements found in the current revision of ISO 9001. The text is derived from ISO/IEC Directives, Part 1, Consolidated ISO Supplement, 2013 Annex SL.

The text in Annex SL provides additional benefit in that it does a better job of describing the rationale for addressing risk (implementing preventive actions). And, it provides guidance on how and at what point in the QMS it is appropriate and beneficial to take action to mitigate risk. In short, it says why the actions are valuable and how best to make optimum use of the processes for addressing risk.

In this 60-minute course you'll learn how to:

  • Identifying risk
  • Quantify the risk
  • Decide what action to take – and when to do nothing at all
  • Determine the benefits of actions taken
Viewers of the On-Demand webinar get:
  • Unlimited viewing of the webinar for one full year, including any updated versions


Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is an active member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also an Exemplar Global-certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ.
Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook, Root Cause Analysis: Basic Tools and Techniques, Document Control, and Managing Supplier-Related Processes. She is a regular columnist for The Auditor newsletter and is the author of numerous articles.
After you register for this webinar, you will receive a confirmation e-mail containing a PDF file, which contains a link to view the session and other information. You will also receive an e-mail with a link to access the webinar.
We are so confident that you will find this webinar valuable that we offer a 100% money-back guarantee, making this a risk-free investment. If you are dissatisfied with the webinar, just let us know by phone or e-mail within 24 hours of the conclusion of the webinar for viewers of the live webinar and within 24 hours of your purchase of the On-Demand webinar and we will issue you a full refund.

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