LENGTH: 60 Minutes
To be successful, problem solving initiatives require the same commitment to planning as any other project. In fact, it's appropriate to think of them as project plans. Without good planning the output of corrective actions are frequently-and predictably-less than stellar. Often, they end up exacerbating the existing problem.
Corrective action plans carry the same mandate to consider necessary resources, availability of competent people, constraints and urgency. It's essential to ensure that all affected functions are included and their concerns properly addressed.
What You Will Learn
In this one-hour webinar you'll learn how to:
- Develop the corrective action plan
- Determine what to do
- Decide who should be involved
- Select documentation to be revised
- Identify required resources
- Calculate time for tasks and ultimate completion date
- Assign effectiveness metrics
- Ensure authorizations and sign-offs are handled
Viewers of the On-Demand webinar get:
- Unlimited viewing of the webinar for one full year, including any updated versions
Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is an active member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also an Exemplar Global-certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ.
Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook, Root Cause Analysis: Basic Tools and Techniques, Document Control, and Managing Supplier-Related Processes. She is a regular columnist for The Auditor newsletter and is the author of numerous articles.
HOW DOES THIS ALL WORK?
After you register for this webinar, you will receive a confirmation e-mail containing a PDF file, which contains a link to view the session and other information. You will also receive an e-mail with a link to access the webinar.
We are so confident that you will find this webinar valuable that we offer a 100% money-back guarantee, making this a risk-free investment. If you are dissatisfied with the webinar, just let us know by phone or e-mail within 24 hours of the conclusion of the webinar for viewers of the live webinar and within 24 hours of your purchase of the On-Demand webinar and we will issue you a full refund.