LENGTH: 90 Minutes
What should an organization expect to get out of its supplier audit program? How can these audits be a benefit to the bottom line?
Many organizations conduct supplier audits because they are required to do so by their customers or a regulatory agency. Others conduct the audits because they have been led to believe that it's a good tool for comparing various suppliers against an arbitrary list of criteria. Still others use the audits to demonstrate to certification bodies (registrars) that they are conforming to the requirements of ISO 9001:2008 clause 7.4.
While all of these reasons have varying degrees of validity, none of them articulate the best reason for having a robust supplier audit program. A good supplier audit program should allow an organization to assess and periodically re-affirm the ability of key suppliers to provide conforming product consistently, reliably and on-time. It should be one of the most important initiatives toward fulfilling the goal of having a sustainable supply chain.
What You Will Learn
In this 90-minute webinar you'll learn how to:
- Set up the supplier audit program
- Determine which organizations to audit
- Establish auditor qualifications
- Create audit plans
- Make audit checklists
- Write audit reports
- Conduct follow-up and corrective action
- Evaluate return on investment
Viewers of the On-Demand webinar get:
- Unlimited viewing of the webinar for one full year, including any updated versions
Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is an active member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also an Exemplar Global-certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ.
Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook, Root Cause Analysis: Basic Tools and Techniques, Document Control, and Managing Supplier-Related Processes. She is a regular columnist for The Auditor newsletter and is the author of numerous articles.
HOW DOES THIS ALL WORK?
After you register for this webinar, you will receive a confirmation e-mail containing a PDF file, which contains a link to view the session and other information. You will also receive an e-mail with a link to access the webinar.
We are so confident that you will find this webinar valuable that we offer a 100% money-back guarantee, making this a risk-free investment. If you are dissatisfied with the webinar, just let us know by phone or e-mail within 24 hours of the conclusion of the webinar for viewers of the live webinar and within 24 hours of your purchase of the On-Demand webinar and we will issue you a full refund.