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Paton Professional offers a large—and growing—collection of books designed to educate and inspire quality professionals from every industry segment. Our books tackle complex subjects in an easy-to-understand and easy-to-implement way.

You'll find books on ISO 9001's many requirements, including internal quality auditing, corrective action, preventive action, management review, document control, supplier-related processes, and many more. Plus, we have a number of books on sector-specific standards such as ISO/TS 16949 and AS9100C. You'll also find resources on Six Sigma, total quality management, process improvement, customer service, and much more.

Below, you can shop our new, best-selling, and classic titles. Order online for quick order processing and shipping.

 

  • Process Mapping, Process Improvement, and Process Management
    Process Mapping, Process Improvement, and Process Management
    $44.95
    OTHER FORMATS (Click to View):>>eBook This is the No. 1 bestselling book on process mapping, process improvement, and process management. It will help you transform your organization into a world-class competitor...
  • ISO 9001 in Plain English
    ISO 9001 in Plain English
    $26.95
    OTHER FORMATS (Click to View):>>eBook  Why does ISO 9001 have to be so confusing? It doesn’t. Bestselling author Craig Cochran has translated ISO 9001 into plain English that anyone can understand. ISO 9001...
  • Root Cause Analysis: Basic Tools and Techniques
    Root Cause Analysis: Basic Tools and Techniques
    $26.95
    OTHER FORMATS (Click to View):>>eBook  Do you have recurring problems that are costing you time and money? Unresolved problems do more than aggravate. They can increase costs, lower quality, and drive customers...
  • 9 Keys to Successful Audits Book
    9 Keys to Successful Audits Book
    $24.95
    FORMAT: Printed Book (Paperback) OTHER FORMATS (Click to View):>>eBook (PDF) Auditing is one of the elements that makes your quality management system complete. It fits snugly into the “check” component...
  • Document Control: A Simple Guide to Managing Documentation
    Document Control: A Simple Guide to Managing Documentation
    $26.95
    OTHER FORMATS (Click to View):>>eBook  They’re supposed to be useful tools, but whether they’re printouts, computer files, flowcharts, or forms, documents can often give more headaches than help. And...
  • The Corrective Action Handbook, Second Edition
    The Corrective Action Handbook, Second Edition
    $29.95
    OTHER FORMATS (Click to View):>>eBook  New, Second Edition! Completely Revised and Expanded Many people are confused about corrective action. They know it’s a requirement for compliance to standards such...
  • The Preventive Action Handbook
    The Preventive Action Handbook
    $29.95
    OTHER FORMATS (Click to View):>>eBook How do we harness the elusive concept of preventive action? People often think of preventive action as the extra thing you do after you've finished corrective action--like an...
  • The Management Review Handbook
    The Management Review Handbook
    $29.95
    OTHER FORMATS (Click to View):>>eBook If the term "management review" conjures up visions of a wasteful and burdensome ordeal, The Management Review Handbook is just what you need to add value to your review process...
  • How to Audit ISO 9001:2008
    How to Audit ISO 9001:2008
    $59.00
    How to Audit ISO 9001:2008 provides auditors with the information necessary to conduct effective management system assessments for conformity to ISO 9001:2008. It provides a framework for auditing ISO 9001:2008 from a...
  • Internal Quality Auditing, Second Edition
    Internal Quality Auditing, Second Edition
    $39.00
    Internal Quality Auditing, Second Edition, provides an in-depth overview of auditing, with a special focus on auditing skills for ISO 9001:2008. Author William A. Stimson has put together perhaps the most comprehensive...
  • The Insiders' Guide to ISO 9001:2008
    The Insiders' Guide to ISO 9001:2008
    $26.95
    You’re responsible for making sure that your organization’s quality management system is compliant with ISO 9001:2008. Relax, we’ve got expert help. Although there were no new requirements in the 2008...
  • ISO 9001: Management Responsibility in a Nutshell
    ISO 9001: Management Responsibility in a Nutshell
    $26.95
    The ISO 9001:2008 standard requires top management to actively participate in their organization's quality management system by developing and implementing quality objectives and periodically evaluating the health of the...
  • Managing Supplier-Related Processes
    Managing Supplier-Related Processes
    $24.95
    You depend on suppliers to deliver critical goods and services when you need them. A seemingly insignificant mistake in the supply chain can cost you in time and money. But failing to communicate your requirements clearly...
  • ISO 9001 & Sarbanes-Oxley: A System of Governance
    ISO 9001 & Sarbanes-Oxley: A System of Governance
    $24.95
    The Sarbanes-Oxley Act of 2002 and the ethical issues that led to its creation serve as the foundation for this informative and groundbreaking book. Author William A. Stimson offers valuable insight about Sarbanes-Oxley,...
  • The ISO/TS 16949 Answer Book
    The ISO/TS 16949 Answer Book
    $39.95
    The ISO/TS 16949 Answer Book provides assistance to anyone seeking to better understand ISO/TS 16949:2002 and its application in the automotive supply chain. This is the follow-up to the hugely popular QS-9000 Answer Book...
  • The ISO/TS 16949 Implementation Guide
    The ISO/TS 16949 Implementation Guide
    $39.95
    The ISO/TS 16949 Implementation Guide’s key message is the need obtain value from your organization’s implementation of ISO/TS 16949:2002. Either directly or indirectly, ISO/TS 16949:2002 will have a profound...
  • The ISO/TS 16949 Auditor Handbook
    The ISO/TS 16949 Auditor Handbook
    $69.00
    In straightforward language, The ISO/TS 16949 Auditor Handbook explains the automotive standard’s requirements and outlines the most effective auditing techniques for organizations registered to ISO/TS 16949. The...
  • The Six Sigma Green Belt Handbook
    The Six Sigma Green Belt Handbook
    $79.00
    The Six Sigma Green Belt Handbook is a comprehensive, practical guide to becoming a Six Sigma Green Belt. Whether you're just starting down the path toward becoming a Green Belt, an experienced Green Belt, or if you're the...
  • The Six Sigma Yellow Belt Handbook
    The Six Sigma Yellow Belt Handbook
    $59.00
    The Six Sigma Yellow Belt Handbook is a comprehensive, practical guide to becoming a Six Sigma Yellow Belt. Whether you're just starting down the path toward becoming a Yellow Belt, an experienced Yellow Belt, or if you're...
  • My Six Sigma Workbook
    My Six Sigma Workbook
    $59.95
    A Step-By-Step Guide to Successful Six Sigma Projects   Every process improvement project leader needs this invaluable book. New project leaders will benefit from the practical, simple explanations of each step in the...
  • Fast-Action Solution Technique
    Fast-Action Solution Technique
    $24.95
    If you’ve ever wondered how to improve your organization’s processes—and its bottom line—this is the book for you. Fast-Action Solution Technique will explain exactly how to drill down into processes...
  • Problem Solving in Plain English
    Problem Solving in Plain English
    $26.95
    OTHER FORMATS (Click to View):>>eBook  Effective problem solving is equal parts art and science. In this book, Craig Cochran shows how to master both sides of the problem-solving coin by explaining the process...
  • Customer Satisfaction: Tools, Techniques, and Formulas for Success
    Customer Satisfaction: Tools, Techniques, and Formulas for Success
    $26.95
    Customer satisfaction is the single most important issue affecting organizational survival. Despite this fact, most companies have no clue what their customers really think. They operate in a state of ignorant bliss,...
  • The Continual Improvement Process
    The Continual Improvement Process
    $26.95
    OTHER FORMATS (Click to View):>>eBook  Continual improvement is not optional. It is a condition of survival. Every organization must have systematic methods for making smart decisions, attacking problems,...
  • Becoming a Customer-Focused Organization
    Becoming a Customer-Focused Organization
    $24.95
    “The customer is the sole reason organizations exist,” Craig Cochran points out throughout this concise and practical book, which outlines the fundamentals of building process controls around internal and...
  • The 7 Lessons
    The 7 Lessons
    $24.95
    OTHER FORMATS (Click to View):>>eBook  Learn the 7 Secrets to Running a Successful Business! There seems to be almost as many management techniques as there are managers, and what works for one company may not...
  • The CE Mark: Understanding the Medical Device Directives
    The CE Mark: Understanding the Medical Device Directives
    $34.95
    When it comes to producing, marketing, and shipping medical devices within or into the European Union, ignorance isn't bliss. Keeping current and well versed on CE Mark requirements, though, can be a challenge. The...
  • The Regulatory Compliance Almanac, Second Edition
    The Regulatory Compliance Almanac, Second Edition
    $99.00
    A comprehensive guide to the myriad regulations governing good manufacturing, clinical, and laboratory practices from the FDA, EPA, and European Union. The second edition of The Regulatory Compliance Almanac contains...
  • Corrective Action for the Software Industry
    Corrective Action for the Software Industry
    $29.95
    OTHER FORMATS (Click to View):>>eBook  Many people are confused about corrective action. They know it’s a requirement for compliance to standards such as ISO 9001. In some cases, the mandate is imposed by...
  • Competitive Advantage: Linked Management Systems
    Competitive Advantage: Linked Management Systems
    $39.95
    OTHER FORMATS (Click to View):>>eBook  Financial, Quality, Environmental, and IT Management Working Together to Improve the Bottom Line Most organizations are looking for the “magic pill” that will...
  • Switched-On Quality
    Switched-On Quality
    $24.95
    Switched-On Quality breaks new ground in providing practical, hands-on assistance in dealing with one of the biggest challenges (and opportunities) of all: How to get more people to bring more of their discretionary effort...
  • Process Management Excellence
    Process Management Excellence
    $26.95
    Book I in the Five Pillars of Organizational Excellence Series Presenting the accumulated wisdom of one of the world’s foremost quality professionals, Process Management Excellence offers clear and thorough...
  • Project Management Excellence
    Project Management Excellence
    $26.95
    Presenting the accumulated wisdom of two of the world’s foremost quality professionals, Project Management Excellence offers clear and thorough explanations of the critical tools for creating organizational excellence...
  • Change Management Excellence
    Change Management Excellence
    $26.95
    Book III of the Five Pillars of Organizational Excellence Series Presenting the accumulated wisdom of one of the world’s foremost quality professionals, Change Management Excellence offers clear and thorough...
  • Knowledge Management Excellence
    Knowledge Management Excellence
    $26.95
    Book IV of the Five Pillars of Organizational Excellence Series   Presenting the accumulated wisdom of two of the world’s foremost quality professionals, Knowledge Management Excellence offers clear...
  • Resource Management Excellence
    Resource Management Excellence
    $26.95
    Book V of the Five Pillars of Organizational Excellence Series Presenting the accumulated wisdom of one of the world’s foremost quality professionals, Resource Management Excellence offers clear and thorough...



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