Part I: Prepare-Perform-Report-Follow-up
The course is designed to provide an understanding of the ASQ quality auditor 2004 body of knowledge (BOK) for preparing, performing, reporting, and following up audit results. The course is intended for those interested in learning auditing process fundamentals and as a review for those preparing to take the Certified Quality Auditor ASQ exam. The Auditing Fundamentals I course consists of a series of lessons, illustrations, diagrams, examples, supplemental handout information, interactive exercises and quizzes. A handy 54 page desk reference and QualityWBT Glossary are included in the class as pdf files. Successful completion of the class will result in a certificate for 8 contact hours (0.8 CEUs). The subscription period for the class is 90 days (plus one free 30-day subscription extension, if needed).
Upon the completion of this course, you will be able to:
- Identify the steps needed to prepare for an audit
- Understand general audit terminology
- Identify types of data used as evidence
- Know the steps for performing an audit
- Know how to prepare and use working papers, such as checklists
- Determine when a practice or situation represents a nonconformance or finding
- Determine methods to analyze and classify nonconformities or findings
- Know how to report results of audit
- demonstrate linkages between reporting and follow-up to ensure there was action
- integrate process auditing practices and auditing process-based management systems into auditing conventions
J.P. Russell is owner of JP Russell and Associates and director of operations for QualityWBT Center for Education. He is an ASQ Fellow, an ASQ Certified Quality Auditor, and former RAB QMS Lead Auditor. He is a member of ASQ, Institute of Internal Auditors, Standards Engineering Society, US TAG TC 176 and Secretary of TG 9001-9004.
He is an instructional designer in the areas of auditing, standards, and improvement, has authored over 12 books on process/systems auditing/continual improvement, edited the Quality Audit Handbook 1st and 2nd ed, and the ASQ Auditng Handbook, and is a regular columnist for ASQ's Quality Progress magazine.