Loading... Please wait...

9 Keys to Successful Audits Book

0.34 LBS
Calculated at checkout

Product Description

FORMAT: Printed Book (Paperback)

OTHER FORMATS (Click to View):
>>eBook (PDF)

Auditing is one of the elements that makes your quality management system complete. It fits snugly into the “check” component of your plan-do-check-act cycle. Auditing isn’t a haphazard or optional occurrence that you tolerate to maintain certification. It’s an invaluable assessment tool that provides a reliable indicator of the integrity of your organization’s system and processes.

This book presents nine keys that will help your organization reap benefits from its auditing—internal or external—program:

  1. Plan and prepare.
  2. Drive fear out of the audit program.
  3. Ensure adequate training.
  4. Create effective checklists.
  5. Hone your interviewing skills.
  6. Manage the audit team.
  7. Write an informative audit report.
  8. Take action on audit findings.
  9. Report back to top management.


About the Author
Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is an active member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She is also an Exemplar Global-certified lead assessor, an ASQ Certified Quality Auditor, and a fellow of ASQ.

As the principal of Robitaille Associates she has helped numerous companies in diverse fields to achieve ISO 9001 registration and to improve their quality management systems. She has conducted training courses for thousands of individuals on such topics as corrective action, management review, auditing, document control, and implementing ISO 9001.

Denise’s books include: The Corrective Action Handbook, The Management Review Handbook, The Preventive Action Handbook, Root Cause Analysis: Basic Tools and Techniques, Document Control, and Managing Supplier-Related Processes. She is a regular columnist for The Auditor newsletter and is the author of numerous articles.


Other Details

Number of Pages:

Find Similar Products by Tag

Find Similar Products by Category

Product Reviews

This product hasn't received any reviews yet. Be the first to review this product!

Write your own product review

Recent Updates

Sign up for our newsletter

Connect with us: Facebook Twitter